Try your shoes in in the comfort of your home and if you need to send them back, you have 14 days from the date you received your order to exchange or return. Please make sure your items are returned new, unused, with the original labels and inside the original packaging. Returns that do not meet our policy will not be accepted and will not be refunded. Returns are accepted only on purchases made directly at tipuandtapu.com. Please contact our customer care team by emailing info@tupuandtapu.com if you have any further questions.

*Please keep in mind that personalized items and DIY kits can not be returned. However, please contact us if you have any issues with your order, we are always happy to help!